Skyline Corporation
  • Arkansas City, KS, USA
  • $14-$17
  • Hourly
  • Full Time

Full benefit package with medical, dental, vision, 401K with Match


Want to join a respected, industry-leading company? Consider Skyline Homes today! Skyline is a leader in the development and production of high quality, innovative manufactured homes, modular homes and park models. When joining our team, you will be a part of a company that is focused and excited about the future. With over 65 years of experience, Skyline's foundation is strong and ready for those looking to build and grow their own legacy. We value our employees and the importance of their contributions. This is your opportunity to make a difference as we continue to invest in our people, technology and processes.

We are seeking a Service Coordinator to assist the Division Service Manager with the processing of Service orders.

Job Title: Service Clerk FLSA Status: Non-exempt

Summary: Enters service data into computer by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Receive and enter all retailer/retail customer concerns and service issues
  • Complete follow up calls to determine validity and completeness of request
  • Coordinate with Service Manager/techs/contractors on service work order scheduling
  • Run various service reporting as needed
  • Conduct phone customer service survey with customer after work is completed.
  • Close all finished orders.
  • Close all completed service authorizations performed by retailer.
  • Pre-enter customer information.
  • Mail completed service order to retailers.
  • File completed work.

Qualifications:

  • Highly accurate data entry
  • Knowledge of MS Office: Word, Excel, Outlook, PowerPoint.
  • Strong multi-tasking, organizational skills.
  • Attention to detail

Education and/or Experience:

High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Champion Home Builders is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


Skyline Corporation
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